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WannaCry Ransomware: What you need to know

You may have seen the news this weekend. Criminal hackers have released a new strain of ransomware that spreads itself automatically across all workstations in a network, causing a global epidemic. If you or a co-worker are not paying attention and accidentally open one of these phishing email attachments, you might infect not only your own workstation, but immediately everyone else’s computer too.

Be very careful when you get an email with an attachment you did not ask for. If there is a .zip file in the attachment, do not click on it but delete the whole email. Remember: “When in doubt, throw it out!”

Commercial Clients:

So far none of our fully managed clients have reported any infections. We took drastic steps a few weeks ago to disable the SMBv1 security issue at the heart of this attack on all servers we manage. We’ll be rolling out the SMBv1 fix to all workstations this week just to be safe.

The best defense are good full image backups which all our managed clients have. We are always hard at work doing everything we can to keep your systems safe.

Residential clients:

If you have our PC Total Care suite, you have a much better chance of not being infected. The fix was pushed out as an important update and if your computer was on at the time, you probably received the update. Our PCTC clients also have encrypted backups that can be restored if necessary.

Everyone else:

Do all the Windows updates and patches your computer will let you do. One of the best ways to be protected is to ensure your computer is updated with all the latest patches and security fixes.

If you have been infected with WannaCry, the best option is to restore from a backup. If you don’t have a backup, your data is lost unless you pay the ransom. We don’t suggest that (it only serves to fund their next heist.)

If you want to make sure your updates and patches are done on your computers, look into our PC Total Care. Let us worry about keeping you updated!