Microsoft MyAnalytics
April 3, 2021
Phishing Security Training
April 8, 2021

How Office 365 handles SPAM


“High confidence spam,” which is spam that is marked as having a very high probability of being spam, is automatically quarantined and not delivered to user mailboxes. All other e-mail noted as possible spam is delivered to a user’s Junk Email folder. Users will no longer receive daily Digest e-mails alerting them of e-mail marked as possible spam. Users should check the Junk Email folder for e-mails they were expecting to receive but did not.

User’s can use the options below to add safe senders and manage junk e-mail settings in Office 365. A user’s safe sender list takes precedence over e-mail that would otherwise be marked as High Confidence Spam.

Manage Safe, Trusted and Blocked email settings

Update Junk Mail Level of Protection

Personalize your junk email settings by using the “Junk E-Mail Options” button in outlook

You’ll see the option to set your filter level to Low, High, or even None (for those who never want to miss an email). You can also manage your safe (allowed) and blocked senders.

Teaching outlook to properly classify spam is very easy. If something in your inbox is junk, click “Block Sender”. If you are in the junk folder and do not want this email to go to junk the next time, click “Not Junk”. Over time Outlook will learn your preferences and classify things properly.

What is considered Spam is often in the eye of the beholder! The biggest spam complaints are users receiving marketing emails. Theses marketing emails come from the various online stores and websites we gave our email address to. Often to get free stuff like downloads, coupons, special promotions, perks, etc. These emails are not necessarily spam but they could be unwanted. The best way to combat this is to unsubscribe from them. While you may not want their marketing messages now (or ever) you gave them permissions to email you (in most cases).