User A) I want to use all my monitors! User B) I only want to use one monitor! That’s about how it goes with support tickets for TruGrid. Monitor setup is a default setting for an entire company so it will be one way or another. Most choose single monitor.
The good news; you can change your individual settings very easily. It requires having the TG desktop app (get it here) and changing your screen mode settings.
Step 1: Top right corner of the TG desktop app, click on the hamburger menu, and choose settings.
Step 2: Look for “Screen Mode”. There are 3 options to choose from.
There is Full Screen All Monitors, which will open TG using all the monitors you have. There is Full Screen which opens a single TG window (the most popular choice). There is also Windowed mode which opens a single window but not maximized.
Set your preference and hit save as and choose apply to myself. This will make sure the systems rembembrs your preference.