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Our Guiding Principles
Great service
You can always count on constant communication, and we won't stop until we solve your tech support issue.
Knowledgeable staff
We can solve a wide array of problems.
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If you need tech support, you need it now. That's why you can count on us to respond within our guaranteed SLA window.
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No matter what type of tech support you need, we have you covered.
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is your organization following modern best practices? Lets find out!
Q) Is there a written and tested disaster continuity plan that ensures your orginization will survive a disaster?
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Written, tested, and updated yearly
We backup our data nightly
Everyone is responsible for their own data
We backup when I remember to
Q) Does every computer user in your organization have an encrypted and secure password vault to safely store passwords?
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We keep our passwords on a spreadsheet or Google doc
We hide our passwords under our keyboard like everyone else
Important people have a password manager
Everyone has an encrypted browser password manager like Last Pass
Q) Can you get support from your IT department 24 hours a day, 7 days a week, 365 days a year (including holidays)?
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Our IT department is available all day everyday
We have 9AM - 9PM support coverage
They are available 9AM - 5PM
We don't have any on call IT support
Q) Is your organization alerted daily when any staff member has a stolen password for sale on the Dark Web?
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We wait until there is a problem
The lamp on my desk keeps the dark web away.
We have a reliable dark web monitoring service that alerts us instantly
I scan the dark web myself for my team
Q) Do your computers, servers, Mac, and mobile devices all run the latest AI security protection?
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We use free AV
Our Security is Gen3 state of the art
Everyone runs their own AV scans
Our AV is business class
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What type of assistance do you require?
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Business & Commercial IT Support
Residential IT Support
Alarm, Fire, & Security
Web Development / SEO
Phone / VOIP
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*Free consultation offer is for qualifying business or web development inquiries. Residential customers should request an appointment on the
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