We no longer provide residential drop-off computer repair. Residential clients with "AllPro Total Care" can request remote and onsite support.
We did not reach this decision lightly. The cost of computers has steadily declined while the cost of staff, rent, and utilities have steadily increased. Many clients simply choose to purchase a new computer instead of having theirs fixed.
I told our team years ago that we are in the business of repairing computers, not charging for diagnostics. If we ever "sold" more diagnostics than repairs, that means it is time to do something else.
We reached that point at the end of 2019. The 2020 pandemic forced a switch in our focus from drop-off repairs to strictly onsite service.
A few FAQ's
AllPro Total Care clients can request onsite and remote support below.
Fastest way is by purchasing online https://allprotechnologies.com/store/product/allpro-total-care/You can also call us at 513.661.4333
When an AllPro Total Care client requires support, we already have most of the answers we need about their computer, our support tools are already installed on their computer and we can instabtly look at the logs to see what they have, and often what happened. This makes for a very smooth process.
Clients without Total Care often require 15-45 minutes just to get a remote session created. Then we spend additional time gathering data. At the end, it often costs more than their computer is worth to fix what started out as a simple problem and everyone walks away unhappy.
We're here to make people happy not unhappy so we prefer it this way.
We're moving to Springdale closer to the center of the area and very close to the highway to provider faster onsite support.
Signed up for AllPro Total Care and require support?
Here's What Our Customers Have To Say
We earn our reputation by taking great care of our customers every day.
. I had a very positive experience at AllPro Technologies. David helped explain what was going on and really did a thorough job fixing my computer. I did not feel like I got ripped off! And I usually feel like I am getting ripped off 90% of the time, so it was very refreshing! I will definitely recommend AllPro to all of my family and friends.
Great service and made the whole process very simple. Explained to me everything he did to repair my laptop and even found a way to fix my hard drive so I didn’t need a replacement, saving me money. Very pleased with the repair and I would definitely recommend AllPro Technologies to a friend.
AllPro Technologies History
Serving Our Community Since 2002
AllPro Technologies was founded in 2002 out of a home office.
The company was founded on the same core philosophy of customer care and support that powers our business relationships today.