WFH represents challenges to both traditional ways of handling IT, and traditional ways of managing a workforce. To what degree WFH will dominate the work experience in the future is unknown. However, it should be expected that it will not go away. The workplace will return neither to 2019 nor to 1980. The point is, WFH will require paying serious attention to how we handle and design our business’s IT infrastructure. As forward-thinking managers, we need to realize, as mentioned above, the paradigm of a centralized IT infrastructure is outdated. No matter what, even partial WFH will require us to redesign our IT models to support activities that are widely dispersed. This will create threats, but they can be handled. The point is that you need to proactively find the IT management design that can provide the infrastructure that works for the new WFH business model. For smaller firms especially, you will only find the depth and breadth of knowledge by finding a managed service provider with experience in your industry. 

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